For International Buyers

Frequently Asked Questions

Answers about our products, specifications, packaging, quality documents, export process and quotations. If your question is not here, ask our export team.

Products

What herbs, spices and seeds does Capital Herbs supply?

We supply dried herbs, spices, seeds and herbal tea bags from Egypt. Herbs and flowers include chamomile, hibiscus, peppermint, spearmint, marjoram, basil and thyme. Seeds include cumin, coriander, fennel, anise, fenugreek and nigella. We also supply dehydrated onion and garlic. The full range is on the products page.

Where are your products grown?

Our herbs and seeds are grown on farms in Fayoum and the New Valley, Egypt. Capital Herbs is based in Ibshway, Fayoum, where the crops are cleaned, processed and packed for export.

Are your products organic or conventional?

Each product page states whether that product is offered as organic, conventional or both. The certificates we currently hold are listed on the certificates page.

Do you supply herbal tea bags and private label products?

Yes. We pack herbal tea bags such as chamomile, peppermint, hibiscus and anise in boxes of 20, 25 or 50 bags, under our label or as private label with your brand and design.

Specifications & Grades

What product specifications and grades are available?

Each product page lists the botanical name, part used, appearance, processing and packaging. Forms and grades, such as the cut size of a herb or the purity of a seed, are agreed per order. Send us your requirement through the contact page and we will reply with the specification sheet for that product.

Can I get a specification sheet before ordering?

Yes. Specification sheets are available on request for every product. Tell us which products you need and we will send them with the quotation.

Can I request a sample?

Yes. Samples can be arranged before you place an order. Use the contact form and tell us the product, the form or grade you need and your delivery address.

Packaging

What packaging options do you offer?

For bulk orders: kraft paper bags (25 kg or 50 kg), PP woven bags (10 to 25 kg), carton boxes (10 to 15 kg) and jute bags (25 kg or 50 kg). For retail: stand-up pouches from 100 g to 1 kg, and tea bags in boxes of 20, 25 or 50. Photos of each are on the packaging page.

Do you offer custom or private label packaging?

Yes. We pack under your brand with your logo and design. Tell us the pack type, size and quantity through the contact form.

Quality & Documentation

What quality certificates does Capital Herbs hold?

Our certificates and registrations are listed on the certificates page, each with its issuing body, scope and validity period. Certificate copies for your import file are available on request.

What laboratory reports are available?

Lots are analysed for pesticide residues, heavy metals and microbiology with accredited laboratories. Analysis results can be shared with your order on request.

How do you control quality before shipment?

We handle cultivation, cleaning, processing and packing ourselves, so each shipment can be traced back to its farm and lot. Every lot is checked before it is shipped.

Orders & Export

Do you accept bulk orders?

Yes. Bulk supply to importers, tea packers, spice blenders and food manufacturers is our main business. Products are packed in bags or cartons for export; see the packaging options.

Which markets do you export to?

We have exported directly since 2020 and ship to more than 10 countries, mainly in the Arab region and the European Union.

How does the export process work?

Send us an inquiry with the product, quantity, packaging and destination port. We reply with a quotation and the specification sheet, and can arrange a sample. Once the order is confirmed, the lot is prepared, checked, packed in export packaging and shipped with the required documents.

What are your minimum order quantity, payment terms and delivery time?

These depend on the product, packaging and destination, and are stated in your quotation. Request a quote with your quantity and destination port.

Quotations & Contact

How can I request a quotation?

Use the contact form, or the "Request a Quote" button on any product page, which fills in the product name for you. You can also email export@capital-herbs.com.

What information should I include in my inquiry?

The product, the form or grade you need, the quantity, the packaging type and the destination port. With these details we can send an accurate quotation in the first reply.

How can international buyers contact your export team?

By email at export@capital-herbs.com or sales@capital-herbs.com, by phone on +20 106 681 8362 or +20 112 959 2629, on WhatsApp, or through the contact form.

When is your team available?

Our export team is available Sunday to Friday.

Ready to order or still have a question?

Send us the product, quantity, packaging and destination port.

Request a Quote